All Family First branches and the call center will be closed on Wednesday, November 11 for Veterans Day.Â
The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members. There have also been fraudulent text messages claiming to be from Family First.
Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM.Â
Scammers are creative, convincing, and constantly evolving. What used to be an obvious phishing email has become a polished phone call from someone who sounds exactly like they work for Apple, Microsoft, or even your own financial institution. The good news? Once you know what to look for, these scams become a lot easier to […]
Tax season wraps up the same way for millions of Americans each year. With a refund hitting their bank account and a quick decision about what to do with it. For some, that money disappears into everyday spending before a plan ever forms. For others, it becomes one of the most impactful financial moves of
What to Do With Your Tax Refund: Smart Ways to Make It Work for You Read More »
Spring is the season most homeowners look forward to — warmer temperatures, longer days, and the motivation to finally tackle projects that have been on the back burner since fall. But before you dive into landscaping or fresh paint, it pays to start with a thorough walkthrough of your home’s systems and structure. A spring
Spring Homeowner Maintenance Checklist Read More »
Board of Directors Election 2026 Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union. There is currently one vacancy. The Nominating Committee has met and put forward the following nominee for the Board positions for the April election: Hugh Franklin (Incumbent) Please see below for the biography
Board of Directors Election 2026 Read More »
First-Time Homebuyer Webinar 2026 Thank you for joining us for our annual First-Time Homebuyer Webinar on March 4, 2026. We hope you took away some valuable information and insights on: Rochester’s current housing market Credit requirements for buyers Step-by-step guidance for first-time homebuyers Mortgage products overview Grant opportunities Weren’t able to attend? Check out the
First-Time Homebuyer Webinar 2026 Read More »
Home improvements can enhance your lifestyle and increase your home’s value, but paying for upgrades often raises an important question: how do you fund renovations without disrupting your financial plan? A HELOC for home improvement offers a flexible way to use the equity in your home to finance projects while preserving savings and maintaining cash
HELOC for Home Improvement: A Smart Way to Fund Renovations Read More »
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