We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
Family First Home Banking and the Mobile App will be intermittently unavailable on Sunday, May 26 from 1:00 am to 5:00 am for routine maintenance. We apologize for any inconvenience this may cause.Â
We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information, updates, and frequently asked questions, click here to learn more.
Henrietta Hours Changes Important Information Regarding our Henrietta Hours of Operation Beginning the week of June 6, 2022, our Henrietta Branch will be open the following hours: Monday through Thursday:  10:30 A.M. – 3:30 P.M.Friday:  10:30 A.M. – 4:30 P.M. If you have any questions, please contact us at 585.586.8225.
Henrietta Hours Changes Read More »
Top Work Places Family First has been named one of Rochester’s Top Work Places by the Democrat and Chronicle. Sixty one companies made the cut to win a place on the 2022 Rochester’s Top Workplaces list and Family First was one of them! So who determines Top Workplaces? The best judges: the employees who work there. The Democrat
Rochester Top Workplaces Read More »
Reg CC Updates 2022 Changes to our Check Hold Policy effective February 1, 2022 One of the most important transactions that we perform for our members is clearing their checks. The majority of checks are cleared without issue, but as financial scams become more prevalent, we are seeing an increase in fraudulent checks and checks
Reg CC Update 2022 Read More »
Board of Directors Election 2022 Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union. There are currently three vacancies. The Nominating Committee has met and placed the following candidates on the ballot for the April election: Thomas Combs (Incumbent) James Costello (Incumbent) Ryan Payment (Incumbent) Please see
Board of Directors Elections 2022 Read More »
Supervisory Committee 2021 At Family First, like all credit unions, there is Supervisory Committee, which is composed by member volunteers, that monitors the safety and soundness of the credit union. They do this by conducting a series of audits to validate various facets of the credit union that include: audits of loan files, surprise cash
Supervisory Committee 2021 Read More »
During these unprecedented times, many are worried about protecting themselves from COVID-19 by practicing safe social distancing, proper hand-hygiene, and following the regulations provided by their state government.
Recent Identity Theft Scams Read More »
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