Family First
Family First

All Family First branches and the call center will be closed on Wednesday, November 11 for Veterans Day. 

The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members. There have also been fraudulent text messages claiming to be from Family First.

Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.

The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.

The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. 

Author name: Guy Taddeo

Person using a smartphone to check off home tasks

A Step-by-Step Guide for First-Time Homebuyers

A Step-by-Step Guide for First-Time Homebuyers Last Updated Written By Family First FCU Buying your first home is one of life’s biggest milestones, so naturally, it can be an overwhelming process. Between understanding the steps of home buying, preparing yourself financially, and navigating all the tedious paperwork, it’s easy to feel unsure of where to […]

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Shared Branching Changes

Shared Branching Changes Important Shared Branching Update – Effective May 1, 2025 Family First is committed to providing secure and convenient banking solutions for our members. That’s why we’re excited to introduce IDCheck, a new digital verification tool that allows members to securely validate their identity when performing transactions at a Shared Branching location. This

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Scholarship Winners 2025

Family First is proud to announce the winners of our 18th Annual Len Szumiloski Scholarship; Matthew Campbell (Bishop Kearney High School) Kelly Dykens (Pittsford Sunderland High School), and Emily Schroeder (Webster Schroeder High School). Matthew Campbell Bishop Kearney High School Kelly Dykens Pittsford Sunderland High School Emily Schroeder Webster Schroeder High School In 2025 year,

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