We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error.
All Family First branches and the call center will be closing early at 1:00 PM on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!
Family First will be holding our Annual Meeting on Wednesday, March 24 at 8:30 AM at our Browncroft Office. Click this link to join us virtually through Microsoft Teams.
Last Updated Written By May Chiccino Speak with an Expert May has been working at Family First for over 5 years. Having worked in various positions around the credit union, May has an exceptional understanding of both account operations and member service. Currently, May is a Financial Service representative as well as a Certified Financial …
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Hours Changes Important Information Regarding our Hours of Operation Beginning the week of January 4th, 2021, we will be making the following changes to our hours of business: Our Penfield Branch and the Call Center will now close at 5:00 PM on Fridays. Our Henrietta Branch will be closed on Saturdays. If you have any …
Last Updated October 30, 2020 Written By Jodi Arbogast “Working with Jodi, was a great experience. She was able to look into my finances and provide guidance that really turned things around for me. My credit improved and I was able to purchase a home. I think this is an awesome service the bank provides …
Last Updated Written By First Family Credit Union In a time where cybercrime and identity theft are on the rise, it’s more important than ever to keep track of your spending and utilize fraud prevention services. Family First has measures in place to monitor and flag suspicious activity but it’s important to have a second …
Board of Directors Election Due to the COVID-19 pandemic, the Family First Annual Meeting has been rescheduled from Wednesday, April 22 to Wednesday, October 28 at 9:30 am in our Penfield Lobby. Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union. There is currently one vacancy. The …
Last Updated Written By First Family Credit Union Getting through college is no easy feat. Students are put through the best and most crucial four years of their life, but just when you think the uphill battle is over, you’re met with student loan debt at the finish line. Yes, paying off student loans may seem like an impossible …
A Guide to Student Loans: Hidden Tips to Pay Down Your Loans Faster Read More »
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