The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members.
Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.
We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information, updates, and frequently asked questions, click here to learn more.
You may have received a text message from Family First stating that your phone number has been updated for your Family First Debit or Credit card. This was part of a routine file maintenance update on our card management system.
If you received the text and did not reply, please give us a call at 585.586.8225 to verify that we have the correct phone number on file for you.
If you replied “NO” to the text message your card has been blocked as a security precaution. Please call us at 585.586.8225 to order a replacement card.
Small Business Month is the perfect time to celebrate everything local business owners do for our communities. Here in Rochester, small businesses are the backbone of our neighborhoods, and the financial decisions behind them matter more than most people realize. One of the most overlooked decisions a small business owner can make? Where they bank. […]
Why Smart Small Business Owners Are Banking With a Credit Union Read More »
Family First is proud to announce the winners of our 19th Annual Len Szumiloski Scholarship – Ryker Balash (Penfield High School), Molly Chatfield (Webster Schroeder High School) and Aubry Dutko (Sodus Junior/Senior High School). Ryker Balash Penfield High School Molly Chatfield Webster Schroeder High School Aubry Dutko Sodus Junior/Senior High School For the 2025-26 school
Scholarship Winners 2026 Read More »
Earth Day is a good reminder that small choices add up, and nowhere is that more true than at home. The upgrades that are easiest on the environment also tend to be easiest on your monthly budget. Lower energy bills, a more comfortable house, and higher property value are all natural side effects of going
Eco-Friendly Home Upgrades That Actually Pay You Back Read More »
Scammers are creative, convincing, and constantly evolving. What used to be an obvious phishing email has become a polished phone call from someone who sounds exactly like they work for Apple, Microsoft, or even your own financial institution. The good news? Once you know what to look for, these scams become a lot easier to
Tax season wraps up the same way for millions of Americans each year. With a refund hitting their bank account and a quick decision about what to do with it. For some, that money disappears into everyday spending before a plan ever forms. For others, it becomes one of the most impactful financial moves of
What to Do With Your Tax Refund: Smart Ways to Make It Work for You Read More »
Spring is the season most homeowners look forward to — warmer temperatures, longer days, and the motivation to finally tackle projects that have been on the back burner since fall. But before you dive into landscaping or fresh paint, it pays to start with a thorough walkthrough of your home’s systems and structure. A spring
Spring Homeowner Maintenance Checklist Read More »
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