Family First
Family First

We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

The ATM at our Webster Branch is currently unavailable. A service call has been placed. We apologize for this inconvenience. 

We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information,  updates, and frequently asked questions, click here to learn more.

Blog

How to Recover From a Scam

How to Recover From a Scam Last Updated Written By Family First FCU Scams are intentionally deceptive and often hard to detect. They’re designed to trick people into giving up money or sensitive information through methods like phishing emails, fake advertisements, ransomware, or even deep fakes. The consequences can be serious, ranging from emotional distress […]

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Beware of Common Text Message Scams

Beware of Common Text Message Scams Last Updated Written By Family First FCU Scammers are increasingly using text messages—also known as smishing—to trick people into giving away personal information or making payments. Here are some of the most common scams to watch for: 1. Fake Package Delivery Notifications Scammers often impersonate well-known delivery companies like

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Scholarship Winners 2025

Family First is proud to announce the winners of our 18th Annual Len Szumiloski Scholarship; Matthew Campbell (Bishop Kearney High School) Kelly Dykens (Pittsford Sunderland High School), and Emily Schroeder (Webster Schroeder High School). Matthew Campbell Bishop Kearney High School Kelly Dykens Pittsford Sunderland High School Emily Schroeder Webster Schroeder High School In 2025 year,

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