Family First
Family First
New UserForgot Login?

Popular Keywords

Categories

No Record Found

View All Results
New UserForgot Login?
Family First
Family First

We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

All Family First Branches and the Call Center will be closed on Monday, February 16 for Presidents Day. 

Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule.

During the migration, any mortgage payments you make will be received and processed as usual. However, payments may not immediately appear in Online Banking or the Mobile App. The upgrade is expected to be completed by Tuesday, February 17, at which time all recent payments will be visible.

News & Events

Family First CU Celebrates Grand Opening of Member Development Office in LeRoy, NY

Leave a Comment / Blog, Community, News & Events, Uncategorized /

Family First CU Celebrates the Grand Opening of Member Development Office in LeRoy, NY Last Updated Written By Family First CU Family First Credit Union celebrated the Grand Opening of its new Member Development Office in LeRoy, NY. Community members and leaders, the Genesee Chamber of Commerce, as well as local business owners, joined the […]

Family First CU Celebrates Grand Opening of Member Development Office in LeRoy, NY Read More »

Shared Branching Changes

Leave a Comment / News & Events, Uncategorized /

Shared Branching Changes Important Shared Branching Update – Effective May 1, 2025 Family First is committed to providing secure and convenient banking solutions for our members. That’s why we’re excited to introduce IDCheck, a new digital verification tool that allows members to securely validate their identity when performing transactions at a Shared Branching location. This

Shared Branching Changes Read More »

Scholarship Winners 2025

Blog, Community, News & Events /

Family First is proud to announce the winners of our 18th Annual Len Szumiloski Scholarship; Matthew Campbell (Bishop Kearney High School) Kelly Dykens (Pittsford Sunderland High School), and Emily Schroeder (Webster Schroeder High School). Matthew Campbell Bishop Kearney High School Kelly Dykens Pittsford Sunderland High School Emily Schroeder Webster Schroeder High School In 2025 year,

Scholarship Winners 2025 Read More »

First-Time Homebuyer Webinar 2025

Leave a Comment / Blog, Community, Mortgage, News & Events /

First-Time Homebuyer Webinar Thank you for joining us on Wednesday, January 29th for our First-Time Homebuyer Webinar! Thank you for embarking on your journey to homeownership with Family First mortgage experts, Julie Vella & Ron Kraft! We hope you took away some valuable information and gained valuable insights on: Rochester’s current housing market Credit requirements

First-Time Homebuyer Webinar 2025 Read More »

You are now leaving https://home.familyfirstny.com/

By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.