We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
The ATM at our Webster Branch is currently unavailable. A service call has been placed. We apologize for this inconvenience.
Family First Home Banking and the Mobile App will be intermittently unavailable from 1:30 am to 5:30 am on Sunday, February 22 for routine maintenance. This maintenance will also cause Mobile Check Depositing to be completely unavailable from 11:00 pm Saturday, February 21 to 11:00 am on Sunday, February 22.
First-Time Homebuyer Webinar Join us on Wednesday, March 20th @6:00pm for our annual First-Time Homebuyer Webinar Thank you for joining us on Wednesday, March 20th for our First-Time Homebuyer Webinar! Are you getting ready to buy your first home? Do you want to know what your options are so you can be prepared when the […]
First-Time Homebuyer Webinar 2024 Read More »
Skip-A-Pay With the holidays rapidly approaching, you may be asking yourself questions like, “How am I going to make my car payment?” or “can I afford to pay my bills and buy gifts this year?” If you’re unsure how to get through the festivities of the holidays while also paying your bills on time, we have a
Family First Promotions: New COO & Directors Announced Last Updated Written By Family First CU Family First is thrilled to announce not one, but three promotions within our team here at the credit union. Please join us in congratulating Eileen Ferris (COO), Brenda Stone (Director of Operations & NCBSO), and Joe Cellura (Director of Information Technology)
Family First Promotions: New COO & Directors Announced Read More »
Fraud Alert: Phone Number Spoofing It has come to our attention that the Family First phone number – 585.586.8225 – has recently been spoofed by those attempting to steal personal and financial information from our members. These fraudsters pretend to be employees of our internal fraud department and are requesting personal member information, such
Fraud Alert: Phone Number Spoofing Read More »
Financial Literacy Seminar Join us in our East Rochester branch on Saturday, June 24th @ 10:00 AM for a Financial Literacy Seminar Do you want to have financial stability but don’t know where to start? Or do you want to improve your credit score but are unsure what even goes into a credit report? We’re here
Financial Literacy Seminar Read More »
First-Time Homebuyer Webinar Join us online on Thursday, March 9th @3:00 PM for a First-Time Homebuyer Webinar Thank you for joining us for our First-Time Homebuyer Webinar on Thursday, March 9th! Resources from the 2023 Webinar can be found below. If you have questions or would like additional resources, please reach out to Julie Vella
First-Time Homebuyers Webinar Read More »
By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.