The ATM and Drive Thru lanes at the Penfield Office are currently unavailable. We apologize for this inconvenience.
We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information, updates, and frequently asked questions, click here to learn more.
You may have received a text message from Family First stating that your phone number has been updated for your Family First Debit or Credit card. This was part of a routine file maintenance update on our card management system.
If you received the text and did not reply, please give us a call at 585.586.8225 to verify that we have the correct phone number on file for you.
If you replied “NO” to the text message your card has been blocked as a security precaution. Please call us at 585.586.8225 to order a replacement card.
Family First New BDO Announced Last Updated Written By Family First CU Family First is thrilled to announce that Mickey Hyde has joined the team at Family First Credit Union as our new Business Development Officer. In his new role he will be focused on bringing the credit union’s products and services to the Genesee […]
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First-Time Homebuyer Webinar Join us on Wednesday, March 20th @6:00pm for our annual First-Time Homebuyer Webinar Thank you for joining us on Wednesday, March 20th for our First-Time Homebuyer Webinar! Are you getting ready to buy your first home? Do you want to know what your options are so you can be prepared when the
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Skip-A-Pay With the holidays rapidly approaching, you may be asking yourself questions like, “How am I going to make my car payment?” or “can I afford to pay my bills and buy gifts this year?” If you’re unsure how to get through the festivities of the holidays while also paying your bills on time, we have a
Family First Promotions: New COO & Directors Announced Last Updated Written By Family First CU Family First is thrilled to announce not one, but three promotions within our team here at the credit union. Please join us in congratulating Eileen Ferris (COO), Brenda Stone (Director of Operations & NCBSO), and Joe Cellura (Director of Information Technology)
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Fraud Alert: Phone Number Spoofing It has come to our attention that the Family First phone number – 585.586.8225 – has recently been spoofed by those attempting to steal personal and financial information from our members. These fraudsters pretend to be employees of our internal fraud department and are requesting personal member information, such
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Financial Literacy Seminar Join us in our East Rochester branch on Saturday, June 24th @ 10:00 AM for a Financial Literacy Seminar Do you want to have financial stability but don’t know where to start? Or do you want to improve your credit score but are unsure what even goes into a credit report? We’re here
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