We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
Family First Home Banking and the Mobile App will be intermittently unavailable on Sunday, May 26 from 1:00 am to 5:00 am for routine maintenance. We apologize for any inconvenience this may cause.Â
We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information, updates, and frequently asked questions, click here to learn more.
FRAUD ALERT Important Information Regarding a New Online Banking Scam We have recently been made aware that scammers are spoofing the Family First phone number and are contacting individuals regarding “fraud” on their accounts. If you receive a phone call from an individual claiming they are from the fraud department at Family First and they […]
Top Work Places Family First has been named one of Rochester’s Top Work Places by the Democrat and Chronicle. Sixty one companies made the cut to win a place on the 2022 Rochester’s Top Workplaces list and Family First was one of them! So who determines Top Workplaces? The best judges: the employees who work there. The Democrat
Rochester Top Workplaces Read More »
First-Time Homebuyer Webinar Join us online on Thursday, March 10th @3:00 PM for a First-Time Homebuyer Webinar Thank you for joining us for our First-Time Homebuyer Webinar on Thursday, March 10th! Resources from the 2022 Webinar can be found below. Have questions about the webinar or any of the material covered? Reach out to Julie
First-Time Homebuyers Seminar Read More »
During these unprecedented times, many are worried about protecting themselves from COVID-19 by practicing safe social distancing, proper hand-hygiene, and following the regulations provided by their state government.
Recent Identity Theft Scams Read More »
During these unprecedented times, many are worried about protecting themselves from COVID-19 by practicing safe social distancing, proper hand-hygiene, and following the regulations provided by their state government.
Scams During COVID-19 Read More »
Last Updated Written By Tax Scams to Watch Out For It’s tax season, which means it’s tax scam season. We’ve done the research for you to uncover some of the most popular scams out there right now and what to do if you suspect someone is trying to pull one over on you. 1. IRS
Tax Scams to Watch Out For in 2020 Read More »
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