ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: We are aware of fraudulent text messages notifying Family First members that their accounts have been locked. If you receive a text like this, do not click on any links or attachments. Please reach out to Family First directly at 585.586.8225.

All Family First branches and the Call Center will be closed on Monday, October 13, for Columbus Day and Indigenous Peoples’ Day.

Family First’s Online Banking and Mobile App will be intermittently unavailable on Sunday, October 26 from 1:30 am to 5:30 am for routine maintenance. We apologize for any inconvenience this may cause. 

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Beware of Common Text Message Scams

Beware of Common Text Message Scams Last Updated Written By Family First FCU Scammers are increasingly using text messages—also known as smishing—to trick people into giving away personal information or making payments. Here are some of the most common scams to watch for: 1. Fake Package Delivery Notifications Scammers often impersonate well-known delivery companies like …

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Shared Branching Changes

Shared Branching Changes Important Shared Branching Update – Effective May 1, 2025 Family First is committed to providing secure and convenient banking solutions for our members. That’s why we’re excited to introduce IDCheck, a new digital verification tool that allows members to securely validate their identity when performing transactions at a Shared Branching location. This …

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Trump’s Impact on Real Estate and Student Loans

Trump’s Impact on Real Estate and Student Loans: What Borrowers and Homebuyers Need to Know Last Updated Written By Family First FCU The Impact of the Trump Presidency on Student Loans and Real Estate The Trump administration’s economic policies have shaken up the financial world, bringing both ups and downs for everyday Americans. Let’s take …

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Business Banking

Business Banking Simplify your banking. Grow your business. Whether you’re just getting started or growing your small business, we’ve got the tools to simplify your banking—so you can focus on what matters most. Take advantage of valuable features like high-yield checking and savings accounts, free digital banking tools, no minimum balance requirements or monthly maintenance …

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Business Credit Cards

Business Credit Cards Power Your Business with the Right Credit Card At Family First, we understand that every business is unique — and so are its financial needs. That’s why we’ve partnered with Elan Financial Services to offer a suite of business credit cards tailored to support your business goals. Choose from four top-rated card …

Business Credit Cards Read More »

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