We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
All Family First Branches and the Call Center will be closed on Monday, February 16 for Presidents Day.Â
Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule.
During the migration, any mortgage payments you make will be received and processed as usual. However, those payments may not immediately appear in Online Banking or the Mobile App. The upgrade is expected to be completed by Tuesday, February 17, at which time all recent payments will be visible.
Smart Holiday Budgeting: How to Spend Wisely Without Losing the Joy Last Updated Written By Family First FCU The holidays are a magical time, full of celebrations, generosity, and togetherness. But they can also be one of the most expensive times of the year. Between gifts, travel, decorations, and festive gatherings, it’s easy for holiday spending to […]
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Simple Steps to Stay Safe Online Last Updated Written By Family First FCU Every day, we rely on technology to connect, shop, and manage our finances. That’s why cybersecurity is more important than ever, especially when it comes to your banking. Cyber Security Awareness Month is a great reminder that staying safe online doesn’t have to
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A Step-by-Step Guide for First-Time Homebuyers Last Updated Written By Family First FCU Buying your first home is one of life’s biggest milestones, so naturally, it can be an overwhelming process. Between understanding the steps of home buying, preparing yourself financially, and navigating all the tedious paperwork, it’s easy to feel unsure of where to
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Back to School Budgeting Last Updated Written By Family First FCU Back-to-school season is an exciting time for both parents and kids, but it can be tough on family budgets. Between classroom supplies, clothes, sports, and other extracurricular activities, the costs add up quickly. With some planning, you can keep spending under control and start
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How to Recover From a Scam Last Updated Written By Family First FCU Scams are intentionally deceptive and often hard to detect. They’re designed to trick people into giving up money or sensitive information through methods like phishing emails, fake advertisements, ransomware, or even deep fakes. The consequences can be serious, ranging from emotional distress
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The Dangers of QR Codes Last Updated Written By Family First FCU QR codes have become part of everyday life. They can be found everywhere – on brochures, cereal boxes, restaurant menus, even billboards. With one quick scan, these codes direct users to websites, sign-in pages, digital files, and more. They’re fast, convenient, and widely
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