The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members.
Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.
We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information, updates, and frequently asked questions, click here to learn more.
The entryway road to our Gates Branch is scheduled to be paved starting Wednesday, September 16 through Friday, September 18. Members will have full access to the branch, drive-thru and ATM during this time.
Recognizing AI Scams: What to Look for and How to Protect Yourself Last Updated Written By Family First FCU AI usage has skyrocketed in recent years as technology has become more advanced. From rewording emails to generating creative ideas, AI can be a powerful tool that boosts productivity and creativity. However, like any technology, AI […]
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Beware of Common Text Message Scams Last Updated Written By Family First FCU Scammers are increasingly using text messages—also known as smishing—to trick people into giving away personal information or making payments. Here are some of the most common scams to watch for: 1. Fake Package Delivery Notifications Scammers often impersonate well-known delivery companies like
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Shared Branching Changes Important Shared Branching Update – Effective May 1, 2025 Family First is committed to providing secure and convenient banking solutions for our members. That’s why we’re excited to introduce IDCheck, a new digital verification tool that allows members to securely validate their identity when performing transactions at a Shared Branching location. This
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The Benefits of Starting a Savings Account for Your Kids Last Updated Written By Family First FCU As parents, we teach our children valuable life skills every day—how to tie their shoes, ride a bike, and say “please” and “thank you.” But one of the most important lessons we can pass on is how to
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Trump’s Impact on Real Estate and Student Loans: What Borrowers and Homebuyers Need to Know Last Updated Written By Family First FCU The Impact of the Trump Presidency on Student Loans and Real Estate The Trump administration’s economic policies have shaken up the financial world, bringing both ups and downs for everyday Americans. Let’s take
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Business Banking Simplify your banking. Grow your business. Open a Business Account Account Opening Checklist Whether you’re just getting started or growing your small business, we’ve got the tools to simplify your banking—so you can focus on what matters most. Take advantage of valuable features like high-yield checking and savings accounts, free digital banking tools,
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