Fraud Alert: We have received reports that our 585.586.8225 phone number is being spoofed with people claiming to be our Fraud Department and requesting personal information. Please do not give these people any personal information. Click here to read more. 

All Family First branches and the call center will be closed on Thursday, November 23 for Thanksgiving and closing early at 3:00 pm on Friday, November 24. Have a safe and enjoyable holiday!

The Henrietta branch will be undergoing renovations during the next couple weeks which may lead to some dust and debris in the branch. We apologize for any inconvenience this may cause.

Top Work Places

Family First has been named one of Rochester’s Top Work Places by the Democrat and Chronicle. 

Sixty one companies made the cut to win a place on the 2022 Rochester’s Top Workplaces list and Family First was one of them!

So who determines Top Workplaces? The best judges: the employees who work there.

The Democrat and Chronicle partners with Philadelphia-based Energage to rank the Rochester area’s Top Workplaces. The process is based on a scientific survey of employees who rate their workplace culture. It also gives each company some insights into what makes them unique.

All organizations in the region were eligible to participate, provided they have at least 35 employees in the region. Employers could be public, private, nonprofit or governmental. There is no cost to enter the Top Workplaces program.

We’re proud to be considered one of the best workplaces in Rochester and we will continue to put our members financial well-being as our highest priority!

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