We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
All Family First Branches and the Call Center will be closed on Monday, February 16 for Presidents Day.Â
Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule.
During the migration, any mortgage payments you make will be received and processed as usual. However, payments may not immediately appear in Online Banking or the Mobile App. The upgrade is expected to be completed by Tuesday, February 17, at which time all recent payments will be visible.
Family First is proud to announce the winners of our 17th Annual Len Szumiloski Scholarship; Rachel Anadio (Penfield High School) Grace Short (Fairport High School), and Adriana Visconte (Penfield High School). Rachel Anadio Penfield High School Grace Short Fairport High School Adriana Visconte Penfield High School Each year, three high school seniors are awarded with […]
Scholarship Winners 2024 Read More »
For the second consecutive year, Family First proudly served as the premier sponsor of the 5th Annual Penfield Education Foundation 5K, held at Penfield High School on Saturday, April 21, 2024. This community 5K run/walk promotes healthy activity while supporting the Penfield Education Foundation (PEF). The Penfield Education Foundation was established in 2016 by a group
Penfield Education 5K Read More »
Top Workplaces 2024 We are thrilled to announce that for the third year running, Family First Credit Union was named a Rochester Top Workplace winner by the Democrat & Chronicle.   Family First Credit Union is a financial institution made up of people who take pride in making a difference in the lives of our members and
Top Workplaces 2024 Read More »
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