ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
All Family First Branches and the Call Center will be closed on Thursday, November 28 for Thanksgiving and closing at 3:00 pm on Friday, November 29. Have a safe and enjoyable holiday!
Family First Home Banking and the Family First App are intermittently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause.
2025 Scholarships 2025 Scholarship Opportunities Family First is a part of the New York Credit Union Association and that allows our student members to apply for both their Rochester Chapter and New York State-Wide Scholarships! How To Apply for the Rochester Chapter Scholarship Click here to download the 2025 Rochester Chapter Scholarship Application. This form …
Banking for College Students Last Updated Written By Brigid F. As you begin this college year, here are some tips to help you achieve financial independence. Starting a new college semester means ensuring your finances are in order for a smooth year ahead. At Family First, we provide the student banking tools you need to …
Family First is proud to announce the winners of our 17th Annual Len Szumiloski Scholarship; Rachel Anadio (Penfield High School) Grace Short (Fairport High School), and Adriana Visconte (Penfield High School). Rachel Anadio Penfield High School Grace Short Fairport High School Adriana Visconte Penfield High School Each year, three high school seniors are awarded with …
Board of Directors Election 2024 Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union. There are currently three vacancies. The Nominating Committee has met and placed the following candidates on the ballot for the April election: Donna Dedee (Incumbent) Barbara Moehle (Incumbent) Mark Sansouci (Incumbent) Please see …
Update: Due to technical difficulties, the anticipated rollout of the new VISA e-statement portal will be postponed. Due to unforeseen technical issues, the switchover to our new eStatement portal is going to be postponed. Your January VISA paper statements will be delivered as they have been previously and no paper statement fees will be applied. We apologize for …
Skip-A-Pay With the holidays rapidly approaching, you may be asking yourself questions like, “How am I going to make my car payment?” or “can I afford to pay my bills and buy gifts this year?” If you’re unsure how to get through the festivities of the holidays while also paying your bills on time, we …
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