We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
The ATM at our Webster Branch is currently unavailable. A service call has been placed. We apologize for this inconvenience.Â
We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information, updates, and frequently asked questions, click here to learn more.
Tax season wraps up the same way for millions of Americans each year. With a refund hitting their bank account and a quick decision about what to do with it. For some, that money disappears into everyday spending before a plan ever forms. For others, it becomes one of the most impactful financial moves of […]
What to Do With Your Tax Refund: Smart Ways to Make It Work for You Read More »
Spring is the season most homeowners look forward to — warmer temperatures, longer days, and the motivation to finally tackle projects that have been on the back burner since fall. But before you dive into landscaping or fresh paint, it pays to start with a thorough walkthrough of your home’s systems and structure. A spring
Spring Homeowner Maintenance Checklist Read More »
Board of Directors Election 2026 Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union. There is currently one vacancy. The Nominating Committee has met and put forward the following nominee for the Board positions for the April election: Hugh Franklin (Incumbent) Please see below for the biography
Board of Directors Election 2026 Read More »
First-Time Homebuyer Webinar 2026 Thank you for joining us for our annual First-Time Homebuyer Webinar on March 4, 2026. We hope you took away some valuable information and insights on: Rochester’s current housing market Credit requirements for buyers Step-by-step guidance for first-time homebuyers Mortgage products overview Grant opportunities Weren’t able to attend? Check out the
First-Time Homebuyer Webinar 2026 Read More »
Home improvements can enhance your lifestyle and increase your home’s value, but paying for upgrades often raises an important question: how do you fund renovations without disrupting your financial plan? A HELOC for home improvement offers a flexible way to use the equity in your home to finance projects while preserving savings and maintaining cash
HELOC for Home Improvement: A Smart Way to Fund Renovations Read More »
Mortgage System Maintenance Feb. 13 – 17 Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule. During the migration, any mortgage payments you make will be received and processed as usual. However, payments
Mortgage System Maintenance Read More »
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