All Family First branches and the call center will be closed on Monday, October 12 for Columbus Day/Indigenous Peoples’ Day.Â
The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members.
Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM.Â
First-Time Homebuyer Webinar 2026 Thank you for joining us for our annual First-Time Homebuyer Webinar on March 4, 2026. We hope you took away some valuable information and insights on: Rochester’s current housing market Credit requirements for buyers Step-by-step guidance for first-time homebuyers Mortgage products overview Grant opportunities Weren’t able to attend? Check out the […]
First-Time Homebuyer Webinar 2026 Read More »
Home improvements can enhance your lifestyle and increase your home’s value, but paying for upgrades often raises an important question: how do you fund renovations without disrupting your financial plan? A HELOC for home improvement offers a flexible way to use the equity in your home to finance projects while preserving savings and maintaining cash
HELOC for Home Improvement: A Smart Way to Fund Renovations Read More »
Mortgage System Maintenance Feb. 13 – 17 Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule. During the migration, any mortgage payments you make will be received and processed as usual. However, payments
Mortgage System Maintenance Read More »
Saving for retirement starts with understanding your options. If you have ever wondered whether a Traditional IRA or Roth IRA makes more sense for you, you are not alone. Both accounts are designed to help you grow long-term savings, but they offer tax benefits in different ways. The right choice depends on your income today,
Traditional vs Roth IRA: Which is Right for Retirement? Read More »
Knowing how to prepare to buy your first home starts long before you begin house hunting or apply for a mortgage. Preparation means understanding your finances, learning the process, and using the right support to plan your next steps intentionally. The best approach is simple: break preparation into clear steps, then use trusted resources that
How to Prepare to Buy Your First Home Read More »
Last Updated Written By Family First FCU We have been informed by some of our members that they have received the letter below, which references a Home Warranty and urges the member to “call today about an urgent matter regarding your property.” This mailing is NOT from Family First. This has been sent by a third
3rd Party Mortgage Warranty Mailing Read More »
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