ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
ATTENTION: We are aware of fraudulent text messages notifying Family First members that their accounts have been locked. If you receive a text like this, do not click on any links or attachments. Please reach out to Family First directly at 585.586.8225.
All Family First branches and the Call Center will be closed on Monday, October 13, for Columbus Day and Indigenous Peoples’ Day.
Family First’s Online Banking and Mobile App is currently intermittently unavailable. Our vendor is aware of this and is working to remedy this situation. We apologize for any inconvenience this may cause.Â
A Step-by-Step Guide for First-Time Homebuyers Last Updated Written By Family First FCU Buying your first home is one of life’s biggest milestones, so naturally, it can be an overwhelming process. Between understanding the steps of home buying, preparing yourself financially, and navigating all the tedious paperwork, it’s easy to feel unsure of where to …
Back to School Budgeting Last Updated Written By Family First FCU Back-to-school season is an exciting time for both parents and kids, but it can be tough on family budgets. Between classroom supplies, clothes, sports, and other extracurricular activities, the costs add up quickly. With some planning, you can keep spending under control and start …
Recognizing AI Scams: What to Look for and How to Protect Yourself Last Updated Written By Family First FCU AI usage has skyrocketed in recent years as technology has become more advanced. From rewording emails to generating creative ideas, AI can be a powerful tool that boosts productivity and creativity. However, like any technology, AI …
Why Some Banks & Credit Unions Are Saying “No Thanks” to Zelle Last Updated Written By Family First FCU Starting April 1, 2025, Zelle will stop supporting its standalone app. If you want to send or receive money through Zelle, you’ll need to do it directly through your bank or credit union’s mobile app or …
Why Some Banks & Credit Unions Are Saying “No Thanks” to Zelle Read More »
2024 Ticketmaster Data Breach: What You Should Know On May 28, 2024, media outlets reported that Live Nation Entertainment and its subsidiary Ticketmaster suffered a significant data breach impacting over 560 million users. What You Should Know The breached data included: Names Addresses Email Addresses Credit Card Details Ticket Order Histories If you have a …
2024 Ticketmaster Data Breach: What You Should Know Read More »
Introducing New AI Chatbot “Molly” Last Updated Written By Sarah Kearney Family First Credit Union is proud to announce the launch of its new AI chatbot, Molly, which was designed to enhance the online experience for both current and prospective members. This innovative technology will help answer questions quickly, guide users to relevant information, and provide real-time …
By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.