We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
All Family First Branches and the Call Center will be closed on Monday, February 16 for Presidents Day.Â
Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule.
During the migration, any mortgage payments you make will be received and processed as usual. However, payments may not immediately appear in Online Banking or the Mobile App. The upgrade is expected to be completed by Tuesday, February 17, at which time all recent payments will be visible.
Top Workplaces 2024 We are thrilled to announce that for the third year running, Family First Credit Union was named a Rochester Top Workplace winner by the Democrat & Chronicle.   Family First Credit Union is a financial institution made up of people who take pride in making a difference in the lives of our members and […]
Top Workplaces 2024 Read More »
First-Time Homebuyer Webinar Join us on Wednesday, March 20th @6:00pm for our annual First-Time Homebuyer Webinar Thank you for joining us on Wednesday, March 20th for our First-Time Homebuyer Webinar! Are you getting ready to buy your first home? Do you want to know what your options are so you can be prepared when the
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Once again, Family First proudly stood as a sponsor for the 21st Annual Penfield Booster Club Golf Tournament held at Penfield Country Club on July 10th, 2023. This event brought together individuals and local businesses to raise money for the future of Penfield’s athletic programs and facilities. We extend our gratitude to everyone who joined
Penfield Patriots Booster Club Golf Tournament Read More »
June is Alzheimer’s and Brain Awareness Month, a time when people across the nation come together to support those affected by Alzheimer’s disease and other brain-related illnesses. This year, the employees of Family First decided to make a meaningful contribution to this cause. Throughout the month of June, our staff rallied together to raise funds
BINGO for a Cause: Alzheimers Awareness Month Read More »
Family First was proud to participate in the 31st Annual Charity and Golf Tournment at Shadow Lake on Monday, June 12, 2023. This event is sponsored by the Penfield-Perinton Kiwanis Club, the Penfield Rotary Club and the Town of Penfield. We look forward to this event year after year – even the rain couldn’t stop
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Family First is proud to announce the winners of our 16th Annual Len Szumiloski Scholarship; Elijah Delgado (East High School) Jamie Ganon (Fairport High School), and Joseph Coyle (Penfield High School). Elijah Delgado East High School Jamie Ganon Fairport High School Joseph Coyle Penfield High School Each year, three high school seniors are awarded with
Scholarship Winners 2023 Read More »
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