We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
The ATM at our Webster Branch is currently unavailable. A service call has been placed. We apologize for this inconvenience.Â
We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information, updates, and frequently asked questions, click here to learn more.
Board of Directors Election 2026 Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union. There is currently one vacancy. The Nominating Committee has met and put forward the following nominee for the Board positions for the April election: Hugh Franklin (Incumbent) Please see below for the biography […]
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First-Time Homebuyer Webinar 2026 Thank you for joining us for our annual First-Time Homebuyer Webinar on March 4, 2026. We hope you took away some valuable information and insights on: Rochester’s current housing market Credit requirements for buyers Step-by-step guidance for first-time homebuyers Mortgage products overview Grant opportunities Weren’t able to attend? Check out the
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Mortgage System Maintenance Feb. 13 – 17 Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule. During the migration, any mortgage payments you make will be received and processed as usual. However, payments
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Last Updated Written By Family First FCU We have been informed by some of our members that they have received the letter below, which references a Home Warranty and urges the member to “call today about an urgent matter regarding your property.” This mailing is NOT from Family First. This has been sent by a third
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Last Updated Written By Family First FCU Family First Credit Union is pleased to announce the upcoming merger with Focus First Credit Union, officially approved by the Focus First membership on December 1, 2025. Through this merger, Focus First’s membership will transition to Family First Credit Union, gaining access to an expanded suite of financial
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Family First Credit Union Announces Merger with Focus First Credit Union Expanded Services and Continued Commitment to the Gates/Chili Community Last Updated Written By Family First CU Family First Credit Union is pleased to announce its upcoming merger with Focus First Credit Union, a respected institution serving the Gates/Chili community. The merger was approved by
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