The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members.
Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.
The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members.
Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM.Â
See You Saturday! Beginning Saturday, September 12, our Gates Branch will be open on Saturdays from 9:00 am to 1:00 pm. Â If you’re on the westside of Rochester, stop in and take care of all your financial business at 2113 Chili Ave. You can have your weekend vibes with your banking included.
Gates Saturday Hours Read More »
Family First’s Brenda Stone Earns Financial Crimes Investigator Certification Last Updated Written By Family First CU Family First is proud to announce that Brenda Stone, Director of Operations & CBSAP, has earned the International Association of Financial Crimes Investigators (IAFCI) Financial Crimes Investigator Certification, a significant professional achievement that strengthens Family First’s ongoing commitment to
Family First’s Brenda Stone Earns Financial Crimes Investigator Certification Read More »
Family First is excited to announce the official GRAND OPENING of our new Gates Branch. On Wednesday, August 19th, we celebrated the official grand opening of our newest branch located in Gates, New York! We were thrilled to celebrate the opening alongside members of the Gates community, representatives from the Greater Rochester Chamber of Commerce,
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Family First is proud to announce the winners of our 19th Annual Len Szumiloski Scholarship – Ryker Balash (Penfield High School), Molly Chatfield (Webster Schroeder High School) and Aubry Dutko (Sodus Junior/Senior High School). Ryker Balash Penfield High School Molly Chatfield Webster Schroeder High School Aubry Dutko Sodus Junior/Senior High School For the 2025-26 school
Scholarship Winners 2026 Read More »
Board of Directors Election 2026 Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union. There is currently one vacancy. The Nominating Committee has met and put forward the following nominee for the Board positions for the April election: Hugh Franklin (Incumbent) Please see below for the biography
Board of Directors Election 2026 Read More »
First-Time Homebuyer Webinar 2026 Thank you for joining us for our annual First-Time Homebuyer Webinar on March 4, 2026. We hope you took away some valuable information and insights on: Rochester’s current housing market Credit requirements for buyers Step-by-step guidance for first-time homebuyers Mortgage products overview Grant opportunities Weren’t able to attend? Check out the
First-Time Homebuyer Webinar 2026 Read More »
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