All Family First branches and the Call Center will be closed on Friday, July 3 and Saturday, July 4 for Independence Day.
We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information, updates, and frequently asked questions, click here to learn more.
You may have received a text message from Family First stating that your phone number has been updated for your Family First Debit or Credit card. This was part of a routine file maintenance update on our card management system.
If you received the text and did not reply, please give us a call at 585.586.8225 to verify that we have the correct phone number on file for you.
If you replied “NO” to the text message your card has been blocked as a security precaution. Please call us at 585.586.8225 to order a replacement card.
Family First is excited to invite our members to the official GRAND OPENING of our new Gates Branch. Ryker Balash Penfield High School Molly Chatfield Webster Schroeder High School Aubry Dutko Sodus Junior/Senior High School Join us on Wednesday, August 19 from 2:30 pm – 5:00 pm at 2113 Chili Ave to help us celebrate. […]
Gates Grand Opening Read More »
Family First is proud to announce the winners of our 19th Annual Len Szumiloski Scholarship – Ryker Balash (Penfield High School), Molly Chatfield (Webster Schroeder High School) and Aubry Dutko (Sodus Junior/Senior High School). Ryker Balash Penfield High School Molly Chatfield Webster Schroeder High School Aubry Dutko Sodus Junior/Senior High School For the 2025-26 school
Scholarship Winners 2026 Read More »
Board of Directors Election 2026 Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union. There is currently one vacancy. The Nominating Committee has met and put forward the following nominee for the Board positions for the April election: Hugh Franklin (Incumbent) Please see below for the biography
Board of Directors Election 2026 Read More »
First-Time Homebuyer Webinar 2026 Thank you for joining us for our annual First-Time Homebuyer Webinar on March 4, 2026. We hope you took away some valuable information and insights on: Rochester’s current housing market Credit requirements for buyers Step-by-step guidance for first-time homebuyers Mortgage products overview Grant opportunities Weren’t able to attend? Check out the
First-Time Homebuyer Webinar 2026 Read More »
Mortgage System Maintenance Feb. 13 – 17 Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule. During the migration, any mortgage payments you make will be received and processed as usual. However, payments
Mortgage System Maintenance Read More »
Last Updated Written By Family First FCU We have been informed by some of our members that they have received the letter below, which references a Home Warranty and urges the member to “call today about an urgent matter regarding your property.” This mailing is NOT from Family First. This has been sent by a third
3rd Party Mortgage Warranty Mailing Read More »
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