ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
ATTENTION: Online & Mobile banking are currently unavailable. Our home banking vendor is aware of the issue and is working to resolve it. For immediate banking assistance, please call us at 585.586.8225.
All Family First branches and the Call Center will be closed on Friday, July 4 for Independence Day. We hope you have a safe and enjoyable holiday!
Family First’s Home Banking and Mobile App are currently intermittently unavailable. Our vendor is aware of this and is working to remedy the situation. We apologize for any inconvenience this may cause.
2024 Ticketmaster Data Breach: What You Should Know On May 28, 2024, media outlets reported that Live Nation Entertainment and its subsidiary Ticketmaster suffered a significant data breach impacting over 560 million users. What You Should Know The breached data included: Names Addresses Email Addresses Credit Card Details Ticket Order Histories If you have a …
2024 Ticketmaster Data Breach: What You Should Know Read More »
Introducing New AI Chatbot “Molly” Last Updated Written By Sarah Kearney Family First Credit Union is proud to announce the launch of its new AI chatbot, Molly, which was designed to enhance the online experience for both current and prospective members. This innovative technology will help answer questions quickly, guide users to relevant information, and provide real-time …
Family First New BDO Announced Last Updated Written By Family First CU Family First is thrilled to announce that Mickey Hyde has joined the team at Family First Credit Union as our new Business Development Officer. In his new role he will be focused on bringing the credit union’s products and services to the Genesee …
First-Time Homebuyer Webinar Join us on Wednesday, March 20th @6:00pm for our annual First-Time Homebuyer Webinar Thank you for joining us on Wednesday, March 20th for our First-Time Homebuyer Webinar! Are you getting ready to buy your first home? Do you want to know what your options are so you can be prepared when the …
Skip-A-Pay With the holidays rapidly approaching, you may be asking yourself questions like, “How am I going to make my car payment?” or “can I afford to pay my bills and buy gifts this year?” If you’re unsure how to get through the festivities of the holidays while also paying your bills on time, we have a …
Family First Promotions: New COO & Directors Announced Last Updated Written By Family First CU Family First is thrilled to announce not one, but three promotions within our team here at the credit union. Please join us in congratulating Eileen Ferris (COO), Brenda Stone (Director of Operations & NCBSO), and Joe Cellura (Director of Information Technology) …
Family First Promotions: New COO & Directors Announced Read More »
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