Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you do respond, you will receive a call pretending to be Family First and asking for information.  Do not give them any information. If you have received this communication, please reach out to Family First directly at 585.586.8225.

ATTENTION: We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you do respond, you will receive a call pretending to be Family First and asking for information.  Do not give them any information. If you have received this communication, please reach out to Family First directly at 585.586.8225.

Mobile Check Deposit is currently unavailable on our Mobile App. Our vendor is aware of this and is working to remedy the situation. We apologize for any inconvenience this may cause.

All Family First Branches and the Call Center will be closed Thursday, November 27 for Thanksgiving and closing early Friday, November 28 at 3:00 PM.

Uncategorized

Trump’s Impact on Real Estate and Student Loans

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Business Banking

Business Banking Simplify your banking. Grow your business. Whether you’re just getting started or growing your small business, we’ve got the tools to simplify your banking—so you can focus on what matters most. Take advantage of valuable features like high-yield checking and savings accounts, free digital banking tools, no minimum balance requirements or monthly maintenance …

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Business Credit Cards

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Student Loan Payments Resume October 2023

Student Loan Repayments Resume October 2023 Last Updated Written By Sarah Kearney As October quickly approaches, millions of borrowers and recent college graduates across the United States are preparing for the return of their monthly student loan payments. After more than two years of relief due to the COVID-19 pandemic, federal student loan borrowers are …

Student Loan Payments Resume October 2023 Read More »

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