We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
The ATM at our Webster Branch is currently unavailable. A service call has been placed. We apologize for this inconvenience.
Family First Home Banking and the Mobile App will be intermittently unavailable from 1:30 am to 5:30 am on Sunday, February 22 for routine maintenance. This maintenance will also cause Mobile Check Depositing to be completely unavailable from 11:00 pm Saturday, February 21 to 11:00 am on Sunday, February 22.
Recognizing AI Scams: What to Look for and How to Protect Yourself Last Updated Written By Family First FCU AI usage has skyrocketed in recent years as technology has become more advanced. From rewording emails to generating creative ideas, AI can be a powerful tool that boosts productivity and creativity. However, like any technology, AI […]
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Breaking Down Credit Scores Last Updated Written By Family First FCU If you’ve ever applied for a loan, credit card, or even rented an apartment, chances are your credit score came into play. But what exactly is a credit score, how is it calculated, and most importantly, how can you improve it? Let’s break it
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Beware of Common Text Message Scams Last Updated Written By Family First FCU Scammers are increasingly using text messages—also known as smishing—to trick people into giving away personal information or making payments. Here are some of the most common scams to watch for: 1. Fake Package Delivery Notifications Scammers often impersonate well-known delivery companies like
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Shared Branching Changes Important Shared Branching Update – Effective May 1, 2025 Family First is committed to providing secure and convenient banking solutions for our members. That’s why we’re excited to introduce IDCheck, a new digital verification tool that allows members to securely validate their identity when performing transactions at a Shared Branching location. This
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The Benefits of Starting a Savings Account for Your Kids Last Updated Written By Family First FCU As parents, we teach our children valuable life skills every day—how to tie their shoes, ride a bike, and say “please” and “thank you.” But one of the most important lessons we can pass on is how to
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Trump’s Impact on Real Estate and Student Loans: What Borrowers and Homebuyers Need to Know Last Updated Written By Family First FCU The Impact of the Trump Presidency on Student Loans and Real Estate The Trump administration’s economic policies have shaken up the financial world, bringing both ups and downs for everyday Americans. Let’s take
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