We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
All Family First Branches and the Call Center will be closed on Monday, February 16 for Presidents Day.Â
Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule.
During the migration, any mortgage payments you make will be received and processed as usual. However, payments may not immediately appear in Online Banking or the Mobile App. The upgrade is expected to be completed by Tuesday, February 17, at which time all recent payments will be visible.
Adjustable Rate Mortgages Adjustable-Rate Mortgages (ARMs) are great for our Members who are not looking to stay in a property long or anticipate significant growth in income! The way an ARM works is you have a set, low fixed rate for a certain period of time, like 3, 5 or 7 years, then for the […]
Adjustable Rate Mortgages Read More »
Vacation Homes & Investment Property Mortgages Family First FCU recognizes that Vacation and Investment property financing can present challenges but we have solutions. Please contact the Mortgage Team to review your needs. Each transaction and its accompanying financing package are individually designed to find solutions for you to consider.
Vacation Homes & Investment Property Mortgages Read More »
Manufactured / Mobile Home Mortgages Our Members spoke and we listened. Manufactured housing can offer some challenges in financing. Family First designed the program around the Member buying or refinancing their Manufactured home. Are you looking for a long term, fixed rate mortgage for your manufactured home? Manufactured Home Loans at Family First offer flexibilities
Manufactured / Mobile Home Mortgages Read More »
Fraud Alert: Phone Number Spoofing  It has come to our attention that the Family First phone number – 585.586.8225 – has recently been spoofed by those attempting to steal personal and financial information from our members. These fraudsters pretend to be employees of our internal fraud department and are requesting personal member information, such
Fraud Alert: Phone Number Spoofing Read More »
Family First was proud to participate in the 31st Annual Charity and Golf Tournment at Shadow Lake on Monday, June 12, 2023. This event is sponsored by the Penfield-Perinton Kiwanis Club, the Penfield Rotary Club and the Town of Penfield. We look forward to this event year after year – even the rain couldn’t stop
31st Annual Charity Golf Tournament @ Shadow Lake Read More »
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