We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
The ATM at our Webster Branch is currently unavailable. A service call has been placed. We apologize for this inconvenience.Â
We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information, updates, and frequently asked questions, click here to learn more.
Last Updated Written By Family First Credit Union 2020 was a year full of uncertainties in terms of health, job security, and finances due to the COVID-19 pandemic. To avoid making the same mistakes in 2021, prepare for unexpected life events in the new year by setting your own personal financial goals. Here are just a few goals […]
Ringing in the New Year: 5 Financial Goals to Set in 2021 Read More »
Last Updated Written By Family First Credit Union Speak with an Expert
Wrapping Up 2020: 5 Things to Add to Your End-of-Year Financial Checklist Read More »
Last Updated Written By Jodi Arbogast Speak with an Expert
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Last Updated Written By May Chiccino Speak with an Expert May has been working at Family First for over 5 years. Having worked in various positions around the credit union, May has an exceptional understanding of both account operations and member service. Currently, May is a Financial Service representative as well as a Certified Financial
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Hours Changes Important Information Regarding our Hours of Operation Beginning the week of January 4th, 2021, we will be making the following changes to our hours of business: Our Penfield Branch and the Call Center will now close at 5:00 PM on Fridays. Our Henrietta Branch will be closed on Saturdays. If you have any
Last Updated October 30, 2020 Written By Jodi Arbogast “Working with Jodi, was a great experience. She was able to look into my finances and provide guidance that really turned things around for me. My credit improved and I was able to purchase a home. I think this is an awesome service the bank provides
Financial Counseling: Is it Right for You? Read More »
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