ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
All Family First Branches and the Call Center will be closed on Monday, January 20 for Martin Luther King Jr. Day. Have a safe and enjoyable holiday!
Family First Home Banking and the Family First App are intermittently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause.
Financial Counseling: Is it Right for You?
Last Updated
October 30, 2020
Written By
Jodi Arbogast
“Working with Jodi, was a great experience. She was able to look into my finances and provide guidance that really turned things around for me. My credit improved and I was able to purchase a home. I think this is an awesome service the bank provides that is of no cost to the member. Thank you!”
Jodi has been working with Family First for 13 years. During her time at the credit union, she has worn many hats from Financial Service Rep to Branch Manager. Currently, she is a Loan Officer as well as a Financial Counselor and has been a certified Financial Counselor for the past 6 years. Jodi loves that this hat allows her to live the Credit Union philosophy of “People helping People” on a daily basis.
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