Some members have recently received letters from home warranty companies concerning their policy and referencing their Family First home loan. These letters are not associated with Family First. Please ignore them and contact your insurance company if you have any questions about your home owners insurance.
We are currently experiencing network issues which may impact our call center and in-branch transactions. We are working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause.
We have been informed that some debit and credit card authorizations are currently being rejected. Our card processor has been informed and is working to rectify the situation. We apologize for any inconvenience this may cause.
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May has been working at Family First for over 5 years. Having worked in various positions around the credit union, May has an exceptional understanding of both account operations and member service. Currently, May is a Financial Service representative as well as a Certified Financial Counselor. By creating customized plans around their unique needs, May’s ultimate goal is to help members achieve financial stability and success. Watching her members excel financially alongside her team is her favorite part of working at this organization.
Prior to working at Family First, May spent 15 years working for a local community nursing home, providing personalized care and treatment to her patients. She is a strong nurturer of her community and has proved this time and time again with her work at Family First.
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