We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error.
All Family First branches and the call center will be closing early at 1:00 PM on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!
Family First Debit and Credit Cards are currently experiencing an issue where transactions are not going through. We are working to resolve this and apologize for the inconvenience.
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May has been working at Family First for over 5 years. Having worked in various positions around the credit union, May has an exceptional understanding of both account operations and member service. Currently, May is a Financial Service representative as well as a Certified Financial Counselor. By creating customized plans around their unique needs, May’s ultimate goal is to help members achieve financial stability and success. Watching her members excel financially alongside her team is her favorite part of working at this organization.
Prior to working at Family First, May spent 15 years working for a local community nursing home, providing personalized care and treatment to her patients. She is a strong nurturer of her community and has proved this time and time again with her work at Family First.
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