ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First Branches and the Call Center will be closed on Monday, October 14 for Columbus Day/Indigenous Peoples’ Day. Have a safe and enjoyable holiday! 

Family First Home Banking and the Family First App are currently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause. 

Board of Directors Election

Due to the COVID-19 pandemic, the Family First Annual Meeting has been rescheduled from Wednesday, April 22 to Wednesday, October 28 at 9:30 am in our Penfield Lobby. 

Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union. There is currently one vacancy.

The Nominating Committee has met and placed the following candidate on the ballot for the April election:

• Hugh Franklin (Incumbent)

Hugh Franklin’ Bio
Joining Family First Federal Credit Union in the early 1990’s, Hugh has been involved on a volunteer level with the credit union for most of his tenure. In addition to serving as Board Chairman and Vice-Chairman prior to that, Hugh’s experience has included seats on the Budget & Finance, Investment and the ALCO Committees. He also chairs the Supervisory Committee. For the past 50 years, Hugh has been with the Penfield Volunteer Ambulance and is an active EMT, while serving on leadership and Board positions with Penfield ambulance and the Southeast Quadrant Mobile Critical Care Unit. Hugh also has a BS in Business Administration from RIT. He retired from the Catholic Family Center where he was Controller.

If you would like to be considered on the ballot, or nominate someone else, please submit your request in writing to:

Nominations Committee, Attn: James Costello / Barbara Moehle / Mark Sansouci,
2520 Browncroft Blvd., Rochester, NY 14625. Or email your request to any member of the Nominating Committee: [email protected] / [email protected] / [email protected]. Please include a subject line of “Board Nomination.”

As part of the nomination process, the candidate will also need to submit a résumé and short biography along with a formal nominating petition. The petition requires 152 signatures from current Family First members above the age of 18. You can receive your petition form from the Nominating Committee upon request. The deadline for submission is March 14, 2020.

Final results will be tabulated and announced at the Annual Meeting on Wednesday, October 28, 2020 at 9:30 a.m. at the Penfield Branch. We invite you to join us that morning. All members are welcome!

Sincerely,

James Costello
Family First Board Member

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