Family First
Family First

Some members have recently received letters from home warranty companies concerning their policy and referencing their Family First home loan. These letters are not associated with Family First. Please ignore them and contact your insurance company if you have any questions about your home owners insurance.

We are currently experiencing network issues which may impact our call center and in-branch transactions. We are working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause. 

We have been informed that some debit and credit card authorizations are currently being rejected. Our card processor has been informed and is working to rectify the situation. We apologize for any inconvenience this may cause.

Board of Directors Election 2023

Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union.  There is currently one vacancy.

The Nominating Committee has met and placed the following candidate on the ballot for the April election:

Hugh Franklin (Incumbent) 

Joining Family First Federal Credit Union in the early 1990’s, Hugh has been involved on a volunteer level with the credit union for most of his tenure. In addition to serving as Board Chairman and Vice-Chairman prior to that, Hugh’s experience has included seats on the Budget & Finance, Investment and ALCO Committees. He also chairs the Supervisory Committee. For the past 50 years, Hugh has been with the Penfield Volunteer Ambulance as an active EMT, while serving on leadership and Board positions with Penfield Ambulance and the Southeast Quadrant Mobile Critical Care Unit. Hugh retired from the Catholic Family Center where he was Controller and has a BS in Business Administration from RIT.

Final results will be tabulated and announced at the Annual Meeting on Wednesday, April 26, 2023 at 9:30 a.m. at the Penfield Branch. We invite you to join us that morning. All members are welcome! 

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