We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
All Family First Branches and the Call Center will be closed on Monday, February 16 for Presidents Day.Â
Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule.
During the migration, any mortgage payments you make will be received and processed as usual. However, payments may not immediately appear in Online Banking or the Mobile App. The upgrade is expected to be completed by Tuesday, February 17, at which time all recent payments will be visible.
2026 Scholarship Opportunities Family First is excited to announce the 2026 Family First Len Szumiloski scholarship! We are giving three $2,000 scholarships this year! Click here to go to apply online or download the scholarship form! Family First is a part of the New York Credit Union Association and that allows our student members to […]
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Last Updated Written By Family First FCU Family First Credit Union is pleased to announce the upcoming merger with Focus First Credit Union, officially approved by the Focus First membership on December 1, 2025. Through this merger, Focus First’s membership will transition to Family First Credit Union, gaining access to an expanded suite of financial
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Family First Credit Union Announces Merger with Focus First Credit Union Expanded Services and Continued Commitment to the Gates/Chili Community Last Updated Written By Family First CU Family First Credit Union is pleased to announce its upcoming merger with Focus First Credit Union, a respected institution serving the Gates/Chili community. The merger was approved by
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Family First CU Celebrates the Grand Opening of Member Development Office in LeRoy, NY Last Updated Written By Family First CU Family First Credit Union celebrated the Grand Opening of its new Member Development Office in LeRoy, NY. Community members and leaders, the Genesee Chamber of Commerce, as well as local business owners, joined the
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33rd Annual Charity Golf Tournament Family First was proud to participate in the 32nd Annual Charity Golf Tournment at Shadow Lake on Monday, June 16, 2025. The Town of Penfield and community partners Penfield Rotary and Penfield-Perinton Kiwanis to put this event together. We look forward to this event year after year! The purpose of
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23rd Annual Penfield Booster Club Golf Tournament Once again, Family First proudly stood as a sponsor for the 23nd Annual Penfield Booster Club Golf Tournament held at Penfield Country Club on August 4th, 2025. This event brought together individuals and local businesses to raise money for the future of Penfield’s athletic programs and facilities. We
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