Fraud Alert: We have received reports that our 585.586.8225 phone number is being spoofed with people claiming to be our Fraud Department and requesting personal information. Please do not give these people any personal information. Click here to read more.
All Family First branches and the call center will be closed on Thursday, November 23 for Thanksgiving and closing early at 3:00 pm on Friday, November 24. Have a safe and enjoyable holiday!
The Henrietta branch will be undergoing renovations during the next couple weeks which may lead to some dust and debris in the branch. We apologize for any inconvenience this may cause.
Scams During COVID-19
June 26, 2020
First Family Credit Union
What Scams to Be on the Look Out for and How to Protect Yourself
During these unprecedented times, many are worried about protecting themselves from COVID-19 by practicing safe social distancing, proper hand-hygiene, and following the regulations provided by their state government. But how can you protect yourself from a new threat that has risen—fraudulent scams. According to the Federal Trade Commission, from January 1, 2020 to April 15, 2020, the FTC has received over 18,000 reports related to COVID-19 scams, and as a result it has been reported that people are losing $13.44 million dollars in total to fraud.
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