ALERT: Family First has recently been made aware of a Spectrum Cable scam involving a “service install”. Please exercise caution if you receive a phone call from someone claiming to be Spectrum and offering these services.
All Family First branches and the call center will be closed on Thursday, November 24 for Thanksgiving and will be closing early at 3PM on Friday, November 25. Have a safe and enjoyable holiday!
The Family First Penfield Branch ATM is currently unavailable. We apologize for any inconvenience this may cause and are working to rectify the situation.
Scams During COVID-19
June 26, 2020
First Family Credit Union
What Scams to Be on the Look Out for and How to Protect Yourself
During these unprecedented times, many are worried about protecting themselves from COVID-19 by practicing safe social distancing, proper hand-hygiene, and following the regulations provided by their state government. But how can you protect yourself from a new threat that has risen—fraudulent scams. According to the Federal Trade Commission, from January 1, 2020 to April 15, 2020, the FTC has received over 18,000 reports related to COVID-19 scams, and as a result it has been reported that people are losing $13.44 million dollars in total to fraud.
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