ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
All Family First Branches and the Call Center will be closing at 1:00 pm on Tuesday, December 24 and closed on Wednesday, December 25 for Christmas. Have a safe and enjoyable holiday!
Family First Home Banking and the Family First App are intermittently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause.
Scams During COVID-19
Last Updated
June 26, 2020
Written By
First Family Credit Union
What Scams to Be on the Look Out for and How to Protect Yourself
During these unprecedented times, many are worried about protecting themselves from COVID-19 by practicing safe social distancing, proper hand-hygiene, and following the regulations provided by their state government. But how can you protect yourself from a new threat that has risen—fraudulent scams. According to the Federal Trade Commission, from January 1, 2020 to April 15, 2020, the FTC has received over 18,000 reports related to COVID-19 scams, and as a result it has been reported that people are losing $13.44 million dollars in total to fraud.
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