Certificates of Deposit are currently not appearing in Home Banking and our Mobile App. Our vendor is aware of this and is working to fix the issue. We apologize for any inconvenience this may cause.
Hours Changes: Beginning the week of Jan. 4, 2021, the Penfield Branch and the Call Center will be closing at 5:00 pm on Fridays and the Henrietta Branch will be closed on Saturdays.
Attention: Online banking may be temporarily unavailable on Dec. 4th, 2020 due to scheduled maintenance. We apologize for any inconvenience.
For immediate assistance, please call or text us at 585.586.8225
Scams During COVID-19
June 26, 2020
First Family Credit Union
What Scams to Be on the Look Out for and How to Protect Yourself
During these unprecedented times, many are worried about protecting themselves from COVID-19 by practicing safe social distancing, proper hand-hygiene, and following the regulations provided by their state government. But how can you protect yourself from a new threat that has risen—fraudulent scams. According to the Federal Trade Commission, from January 1, 2020 to April 15, 2020, the FTC has received over 18,000 reports related to COVID-19 scams, and as a result it has been reported that people are losing $13.44 million dollars in total to fraud.