ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First Branches and the Call Center will be closing at 1:00 pm on Tuesday, December 24 and closed on Wednesday, December 25 for Christmas. Have a safe and enjoyable holiday! 

Family First Home Banking and the Family First App are intermittently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause. 

U.S. Department of Agriculture Loans

Living in a rural or agricultural area? You may be eligible for a United States Department of Agriculture (USDA) loan.  The USDA maintains a list of areas in which financing may be eligible and the amount of income earned is a factor.  Contact the Mortgage Team with the address of the property or area that you are considering so we can find the best possible solution to finance your home. 

USDA loans have flexible and attractive terms:

  • No down payment required.
  • Closing costs and fees may be paid by the seller.
  • There are some restrictions including locations in eligible areas and income targets. For more details to accurately determine eligibility, just talk to our Mortgage Team or go to the USDA siteand click on “Property Eligibility” or “Income Eligibility” in the left hand column.

USDA loans require an upfront Guaranty Fee and a monthly fee.  The amount of the Guaranty Fee premium may be financed into your new loan amount.  If you are uncertain if your family income or location will allow for you to take advantage of this option, just give us a call!

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