We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
All Family First Branches and the Call Center will be closing early at 1:00 pm on Wednesday, December 24 and closed on Thursday, December 25 for Christmas.
Beginning the week of January 5, the Henrietta Branch will be expanding their hours to the following: Mon., Tues., Thurs.: 9:00 AM to 4:30 PM, Wed.: 10:30 AM to 4:30 PM; Fri.: 9:00 AM to 5:00 PM.Â
How to Recover From a Scam Last Updated Written By Family First FCU Scams are intentionally deceptive and often hard to detect. They’re designed to trick people into giving up money or sensitive information through methods like phishing emails, fake advertisements, ransomware, or even deep fakes. The consequences can be serious, ranging from emotional distress …
The Dangers of QR Codes Last Updated Written By Family First FCU QR codes have become part of everyday life. They can be found everywhere – on brochures, cereal boxes, restaurant menus, even billboards. With one quick scan, these codes direct users to websites, sign-in pages, digital files, and more. They’re fast, convenient, and widely …
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