ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: Online & Mobile banking are currently unavailable. Our home banking vendor is aware of the issue and is working to resolve it. For immediate banking assistance, please call us at 585.586.8225.

All Family First branches and the Call Center will be closed on Thursday, June 19 for Juneteenth. We hope you have a safe and enjoyable holiday! 

Family First’s Home Banking and Mobile App are currently intermittently unavailable. Our vendor is aware of this and is working to remedy the situation. We apologize for any inconvenience this may cause. 

Sarah Reimer

Updates Regarding Economic Impact Payments: March 24, 2021

Please read this important information from the IRS regarding the third round of Economic Impact Payments The following is a press release from the IRS concerning the third round of Economic Impact Payments: IR-2021-63, March 24, 2021  WASHINGTON – Today, the Internal Revenue Service, the U.S. Department of the Treasury and the Bureau of the …

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Updates Regarding Economic Impact Payments: March 22, 2021

Please read this important information from the IRS regarding the third round of Economic Impact Payments The following is a press release from the IRS concerning the third round of Economic Impact Payments: FS-2021-62, March 22, 2021 The Internal Revenue Service announced today that the next batch of Economic Impact Payments will be issued to …

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Credit 101: How to Establish Credit and Understanding Your Score

Last Updated Written By Sarah Reimer What is Credit? What exactly is credit and why do we need it? Credit scores are used to determine how likely a person is to make payments for debts, goods and services. Typically, this score ranges between 300 and 850. The higher the score, the better, but a score …

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