ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: We are currently experiencing issues processing debit & ACH transactions through fintech apps such as Venmo, Cash App, Coinbase, and Robinhood. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.

All Family First branches and the Call Center will be closed on Monday, October 13 for Columbus Day/Indigenous Peoples’ Day. We hope you have a safe and enjoyable holiday!

Family First’s Online Banking and Mobile App is currently intermittently unavailable. Our vendor is aware of this and is working to remedy this situation. We apologize for any inconvenience this may cause. 

Guy Taddeo

Tips to Avoid Gas Station Credit Card Skimmers

Last Updated Written By The Monroe County Sheriff’s Office issued a warning at the  to be aware of some instances where thieves were installing devices at gas stations to read and steal your information off credit cards. Authorities across the country are generally seeing an increase in this fraudulent activity since gas stations will likely …

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5 Critical Financial Topics to Talk About With Aging Parents

Last Updated Written By 5 Critical Financial Topics to Talk About With Aging ParentsWe want to protect our parents and their financial assets the same way they protected us. Doing so can feel overwhelming considering many of us are balancing a lot in our lives: kids, grandkids, our own finances, and then some. To simplify …

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