ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: Online & Mobile banking are currently unavailable. Our home banking vendor is aware of the issue and is working to resolve it. For immediate banking assistance, please call us at 585.586.8225.

All Family First branches and the Call Center will be closed on Thursday, June 19 for Juneteenth. We hope you have a safe and enjoyable holiday! 

Family First’s Home Banking and Mobile App are currently intermittently unavailable. Our vendor is aware of this and is working to remedy the situation. We apologize for any inconvenience this may cause. 

Month: April 2022

5 Benefits of Youth Savings Accounts

Last Updated Written By Morgan Kulikowski You could argue that a parent’s greatest responsibility is to help their children grow to become healthy, happy, successful adults. Personal finance is an essential life skill that is not taught conventionally in a classroom, therefore parents and guardians are likely the ones teaching kids about things like budgeting, saving, …

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Henrietta Hours Changes

Henrietta Hours Changes Important Information Regarding our Henrietta Hours of Operation Beginning the week of June 6, 2022, our Henrietta Branch will be open the following hours: Monday through Thursday:  10:30 A.M. – 3:30 P.M.Friday:  10:30 A.M. – 4:30 P.M. If you have any questions, please contact us at 585.586.8225.

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