We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
All Family First Branches and the Call Center will be closing early at 1:00 pm on Wednesday, December 24 and closed on Thursday, December 25 for Christmas.
Beginning the week of January 5, the Henrietta Branch will be expanding their hours to the following: Mon., Tues., Thurs.: 9:00 AM to 4:30 PM, Wed.: 10:30 AM to 4:30 PM; Fri.: 9:00 AM to 5:00 PM.Â
Last Updated Written By Family First FCU We have been informed by some of our members that they have received the letter below, which references a Home Warranty and urges the member to “call today about an urgent matter regarding your property.” This mailing is NOT from Family First. This has been sent by a third …
Last Updated Written By Family First FCU Family First Credit Union is pleased to announce the upcoming merger with Focus First Credit Union, officially approved by the Focus First membership on December 1, 2025. Through this merger, Focus First’s membership will transition to Family First Credit Union, gaining access to an expanded suite of financial …
Family First CU Acquires Focus First: Merger Information Read More »
Family First Credit Union Announces Merger with Focus First Credit Union Expanded Services and Continued Commitment to the Gates/Chili Community Last Updated Written By Family First CU Family First Credit Union is pleased to announce its upcoming merger with Focus First Credit Union, a respected institution serving the Gates/Chili community. The merger was approved by …
Family First Credit Union Announces Merger with Focus First Credit Union Read More »
Last Updated Written By Family First FCU The holidays bring out the best in people, but they also bring out an increase in cybercrime. With online shopping, digital payments, and charitable giving at their yearly peak, scammers take advantage of the season using convincing and sometimes highly sophisticated schemes. At the same time, many consumers …
Stay Safe This Season: How to Avoid Common Holiday Scams Read More »
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