ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
ATTENTION: We are currently experiencing issues processing debit & ACH transactions through fintech apps such as Venmo, Cash App, Coinbase, and Robinhood. We are working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause.
All Family First branches and the Call Center will be closed on Monday, September 1 for Labor Day. We hope you have a safe and enjoyable holiday!
Family First’s Home Banking and Mobile App are currently unavailable. Our vendor is aware of this and is working to remedy this situtation. We apologize for any inconvenience this may cause.
Fraud Alert: Phone Number Spoofing It has come to our attention that the Family First phone number – 585.586.8225 – has recently been spoofed by those attempting to steal personal and financial information from our members. These fraudsters pretend to be employees of our internal fraud department and are requesting personal member information, such …
Financial Literacy Seminar Join us in our East Rochester branch on Saturday, June 24th @ 10:00 AM for a Financial Literacy Seminar Do you want to have financial stability but don’t know where to start? Or do you want to improve your credit score but are unsure what even goes into a credit report? We’re here …
First-Time Homebuyer Webinar Join us online on Thursday, March 9th @3:00 PM for a First-Time Homebuyer Webinar Thank you for joining us for our First-Time Homebuyer Webinar on Thursday, March 9th! Resources from the 2023 Webinar can be found below. If you have questions or would like additional resources, please reach out to Julie Vella …
FRAUD ALERT Important Information Regarding a New Online Banking Scam We have recently been made aware that scammers are spoofing the Family First phone number and are contacting individuals regarding “fraud” on their accounts. If you receive a phone call from an individual claiming they are from the fraud department at Family First and they …
Top Work Places Family First has been named one of Rochester’s Top Work Places by the Democrat and Chronicle. Sixty one companies made the cut to win a place on the 2022 Rochester’s Top Workplaces list and Family First was one of them! So who determines Top Workplaces? The best judges: the employees who work there. The Democrat …
First-Time Homebuyer Webinar Join us online on Thursday, March 10th @3:00 PM for a First-Time Homebuyer Webinar Thank you for joining us for our First-Time Homebuyer Webinar on Thursday, March 10th! Resources from the 2022 Webinar can be found below. Have questions about the webinar or any of the material covered? Reach out to Julie …
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