We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

All Family First Branches and the Call Center will be closing early at 3:00 pm on Friday, November 28.

Month: June 2023

Vacation Homes & Investment Property Mortgages

Vacation Homes & Investment Property Mortgages Family First FCU recognizes that Vacation and Investment property financing can present challenges but we have solutions.  Please contact the Mortgage Team to review your needs.  Each transaction and its accompanying financing package are individually designed to find solutions for you to consider.

Manufactured / Mobile Home Mortgages

Manufactured / Mobile Home Mortgages Our Members spoke and we listened.  Manufactured housing can offer some challenges in financing.  Family First designed the program around the Member buying or refinancing their Manufactured home.  Are you looking for a long term, fixed rate mortgage for your manufactured home?  Manufactured Home Loans at Family First offer flexibilities …

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Fraud Alert: Phone Number Spoofing

Fraud Alert: Phone Number Spoofing   It has come to our attention that the Family First phone number – 585.586.8225 – has recently been spoofed by those attempting to steal personal and financial information from our members. These fraudsters pretend to be employees of our internal fraud department and are requesting personal member information, such …

Fraud Alert: Phone Number Spoofing Read More »

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