We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

All Family First Branches and the Call Center will be closing early at 1:00 pm on Wednesday, December 31 and closed on Thursday, January 1 for New Years.

Beginning the week of January 5, the Henrietta Branch will be expanding their hours to the following: Mon., Tues., Thurs.: 9:00 AM to 4:30 PM, Wed.: 10:30 AM to 4:30 PM; Fri.: 9:00 AM to 5:00 PM. 

Month: September 2023

Student Loan Payments Resume October 2023

Student Loan Repayments Resume October 2023 Last Updated Written By Sarah Kearney As October quickly approaches, millions of borrowers and recent college graduates across the United States are preparing for the return of their monthly student loan payments. After more than two years of relief due to the COVID-19 pandemic, federal student loan borrowers are …

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Family First Promotions: New COO & Directors Announced

Family First Promotions: New COO & Directors Announced Last Updated Written By Family First CU Family First is thrilled to announce not one, but three promotions within our team here at the credit union. Please join us in congratulating Eileen Ferris (COO), Brenda Stone (Director of Operations & NCBSO), and Joe Cellura (Director of Information Technology) …

Family First Promotions: New COO & Directors Announced Read More »

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