ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
All Family First Branches and the Call Center will be closing at 1:00 pm on Tuesday, December 31 and closed on Wednesday, January 1 for New Year’s Day. Have a safe and enjoyable holiday!
Family First Home Banking and the Family First App are intermittently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause.
Family First representatives, Tom Dambra (CEO) and Jean Sweet (Member Loan Analyst) attended the ACT of Education’s Year-End Celebration on Friday as Community Champion honorees. At this event, awards were given to recognize the dedication to student success in their Monroe-Orleans regions, and the commitment to the betterment of our public schools through partnership, support, …
Last Updated Written By Sarah Kearney Auto Equity loans allow you to tap into the equity you have in your vehicle to fund vacations, home repairs, wedding expenses, or whatever else you need! They are secured by the value of the vehicle, so they typically have a much lower interest rate than a personal loan …
Family First was proud to be the premier sponsor for the 4th Annual Penfield Education Foundation 5K at Penfield High School on Saturday, April 23rd 2023. This community 5K race/walk is intended to provide a morning of healthy exercise while supporting the Penfield Education Foundation (PEF). The Penfield Education Foundation was established in 2016 by a …
Last Updated Written By Sarah Kearney Stress levels are on the rise! In 2023, the American Psychological Association (APA) reported that most Americans today are suffering from moderate to high stress. 72% of adults reported that their biggest cause of stress is money, with work following close behind. Given the impacts that financial stress can …
We are thrilled to announce that for the second year running, Family First Credit Union was named a Rochester Top Workplace winner by the Democrat & Chronicle. Family First Credit Union is a financial institution made up of people who take pride in making a difference in the lives of our members and …
Last Updated Written By Sarah Kearney Earlier this summer, the Biden Administration and the U.S. Department of Education announced their long-awaited plan to help relieve student debt for the American people. This includes the highly anticipated student loan forgiveness plan. The loan forgiveness process has officially started, so it’s important that all student loan holders …
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