We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

All Family First Branches and the Call Center will be closing early at 1:00 pm on Wednesday, December 24 and closed on Thursday, December 25 for Christmas.

Beginning the week of January 5, the Henrietta Branch will be expanding their hours to the following: Mon., Tues., Thurs.: 9:00 AM to 4:30 PM, Wed.: 10:30 AM to 4:30 PM; Fri.: 9:00 AM to 5:00 PM. 

Mortgage

Person using a smartphone to check off home tasks

A Step-by-Step Guide for First-Time Homebuyers

A Step-by-Step Guide for First-Time Homebuyers Last Updated Written By Family First FCU Buying your first home is one of life’s biggest milestones, so naturally, it can be an overwhelming process. Between understanding the steps of home buying, preparing yourself financially, and navigating all the tedious paperwork, it’s easy to feel unsure of where to …

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First-Time Homebuyer Webinar 2025

First-Time Homebuyer Webinar Thank you for joining us on Wednesday, January 29th for our First-Time Homebuyer Webinar! Thank you for embarking on your journey to homeownership with Family First mortgage experts, Julie Vella & Ron Kraft! We hope you took away some valuable information and gained valuable insights on: Rochester’s current housing market Credit requirements …

First-Time Homebuyer Webinar 2025 Read More »

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